Refund Policy
Effective Date: July 7, 2025
All purchases made on the Smoozers platform are processed as final transactions. Each purchase initiates API calls to our server, which directly constitutes usage of our service. Consequently, any engagement with our platform, including the activation of these API calls, renders the transaction ineligible for reversal or refund.
We are committed to offering our users highly affordable pricing plans. Each paid plan includes high-priority server API calls and data usage, ensuring you receive exceptional value and service at a competitive rate. To uphold consistent pricing and maintain the quality and continuity of service delivery for all customers, all transactions are considered complete at the time of purchase.
Access to our service is granted immediately upon payment, and this instantaneous availability limits our ability to reverse transactions once they are finalized. Given the digital nature of our offerings, which are accessible upon purchase, they are not eligible for return once utilized.
Every sale contributes directly to sustaining and enhancing our service. Your support enables us to continue serving our community and improving the Smoozers experience for every customer. We sincerely appreciate your understanding as we focus on delivering a high-quality experience to all users.
Contact Information
If you have any questions regarding this Refund Policy, please reach out to us at:
Email: legal@smoozers.com
Address: 86 Bramston Terrace, QLD Hurston Brisbane, Australia